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Knowledge, Risk and Compliance

The following are the concepts of Knowledge Management, Risk Management and Compliance Management

Knowledge Management

Sharing is the common use of a resource. Knowledge is the resource par excellence.
Shared knowledge multiplies certainties and opportunities. The company will be stronger.

For KEISDATA today, through the work of creating a Knowledge Risk and Compliance KRC® Knowledge Platform, it has become possible to describe the technique used to acquire and engineer the know-how of experts and make them aware of their knowledge, starting from the intrinsic meaning of knowledge, as philosophy teaches it.

According to Plato, the senses serve to awaken in us the memory of ideas, that is, of those universal forms with which the world has been shaped and which allow us to know it. To know means therefore to remember: knowledge is a possession of reminiscence.

This concept, that is that knowledge is an experience with an essentially ethical value, is a starting point for our work. The company that adopts the concept and methodologies of Knowledge Management, is an open enterprise, expanded and projected to the future, which exploits the potential and the related synergies that result, for better management, expansion and protection of its business.

At the summit of knowledge is "I think", but in order not to remain a sterile embryo, it is necessary to make it grow and bear fruit.

Knowledge is not a simple collection of concepts, but also means "to connect". In the KRC® we have created a dense network of links between information and data that on the one hand interpret the rules and on the other allow a real application. An important step was the creation of a team of people who were able to manage the acquisition of knowledge that comes from work experience, not in an immediately reusable form, but requires, in turn, knowledge to be used and shared.

Nonaka from the early 90s of the twentieth century has made a considerable contribution so that knowledge management becomes a discipline.

A characteristic element compared to other approaches is given by the management of knowledge as a strategic "asset" and by encouraging the sharing of knowledge.

In a company the development and maintenance of a highly technological product involves the generation of a great deal of information. All documents and standards, or the formalization based on the experience of guiding criteria in the performance of specific activities, together with the skills and experience of individuals, represent the wealth of business knowledge that, duly preserved and organized, is the most important for achieving greater effectiveness and efficiency of the processes.

KRC® guarantees, through the capitalization of information in the structures of the standards engineered with the experience and know-how of the sector, the rapid retrieval of information of interest in the operations and decisions that must be taken daily.

"He who lacks knowledge does not deprive himself of it."

Risk Management

The development of the sustainability path is strictly connected to a structured analysis of the risks inherent in the complexity of the processes, in the correct application of the mandatory rules, in the management of adverse events, in the definition of the objectives. The Risk Management process developed by KEISDATA guides this analysis and helps to seize and develop new opportunities for improvement.

The Risk Management process is applied in the KRC® IT Platform according to the ISO 31000 standard, which allows the best management of the various types of risk (strategic, operational, currency, market, compliance, etc.), through a system univocal control and is integrated into a collaborative model.

The ISO 31000:2018 Guideline proposes a model of risk management and integration of the same in the company management system. The new ISO 27001:2014 Safety Information, ISO 9001:2015 Quality, ISO14001:2015 Environment, published or soon to be published (ISO 45001:2017 Health and Safety), make the concept of risk explicit and embedded in a system approach where it is it is necessary to make a threat-opportunity analysis.

The approach per processes, their management and interaction, in KRC® aims to achieve the expected results in accordance with the policies and the strategic direction of the organization. Risk management has shifted from the risk of an event occurring to risk as an effect of uncertainty about the objectives. The contribution of KEISDATA in risk management is to help managers more effectively to consider decisions on actual and weighted risks, in order to achieve their goals and find the best allocation of resources, taking into account uncertainty.

Risk Management requires a shared cultural approach that KEISDATA has implemented in KRC® allowing a selective and timely activation of the knowledge held by people.

Compliance Management

The Compliance Management process consists in the identification, analysis and timely assessment of the effects of the regulatory intervention on the activities of the organization.

The aim is to define an appropriate strategy for the management of regulatory compliance through: organizational analysis of processes, roles, responsibilities, delegations and responsibilities; as well as definition of planning and management tools for costs and benefits of investments, development of plans and programs for alignment of new obligations with respect to those in force in the organization. The analysis of the regulatory impact, applied in KRC®, is a support to the decisions of the top management and of the delegated roles.

In order to guarantee the homogeneity between the different standards for the management systems and therefore to improve their integration and usability by users, in 2012, ISO established a single scheme which is being standardized by future revisions of all the rules.

The new structures of the rules have been modified to be included in the parameters dictated by the "High Level Structure", in order to allow an easier integration of the Management Systems and the "Compliance Obbligation".

In the KRC® platform, KEISDATA has already implemented this structure that allows customers to adapt to new standards.